Now TV does not have a contact number of its own, however you can call its parent company Sky by phoning 0800 151 2747 to see about getting assistance with on-demand TV programs.
Now TV is a service and product offered by Sky to allow access to the best shows and movies on demand. This means that those who get the Now TV are not tied down by any contract. You have total control over which movies and shows you watch – on the days, weeks or months that you want. You can choose from among three packages: the entertainment pass, the Sky Sports pass and the Sky Movies Pass. You can choose from which device you wish to watch your tv on. This can be your mobile phone, your gaming console or your laptop – or you can get the Now TV box to inject life into your TV.
If you’re a Now TV customer or would like to be, then you can contact them by chatting with their expert customer service representative, emailing them or by contacting them via their help page.
- The first thing you need to do is to visit their help page here: http://help.nowtv.com/
You then need to look for the topic that most closely resembles the issue with Now TV you are currently experiencing and click on it. You will then be redirected to the article that explains or solves the issue.
If, however, you still prefer to contact their experts then click on the “contact us” button found at the bottom of the page. After clicking the button, you will be redirected to a “Contact Us” page that will now show the options to “Live Chat” or “Email”. There is also another option labelled, “Ask the Help Forum” but this will take you to a community forum, where answers will be from other customers and not the Sky experts or the Now TV customer support.
Live Chat is available from 8am – 12pm daily. Check to see if the button is bluish-green, indicating that the chat support team is available. If it is grey, they are busy answering other people’s queries. Refresh the page a few times until it turns bluish green.
With email support, you will be able to send them a message 24/7 and they will respond to your query within 24 hours of sending the message.
There is no Now TV contact number to call and all enquiries regarding their service are answered via online means.